Build a process to request a review immediately after service

Google reviews are the public ratings customers leave on your Business Profile. Getting a steady flow of genuine, recent reviews is the work here — by simply, consistently asking happy customers at the right moment.

Reviews are a top-three local ranking factor AND the single biggest trust signal a buyer sees before choosing you. Quantity, recency, and rating all matter, and a business that actively earns reviews pulls away from one that waits and hopes. The secret isn't tricks — it's a reliable habit of asking.

How to do it

1. 1
   This is your a process to ask for a review immediately after service.

   Right after a job, satisfaction (and willingness to review) is at its peak.
2. 2
   Get your review link ready

   In your Business Profile, find the 'Ask for reviews' / 'Get more reviews' option — it gives you a short direct link that opens the review box in one tap. Save it; you'll reuse it everywhere.
3. 3
   Ask happy customers at the right moment

   The best time is right after a successful job, while they're pleased. Ask in person, by text, or by email — a personal, specific ask ('Would you mind sharing how the new fence turned out?') converts far better than a generic blast.
4. 4
   Make it one tap

   Always send the direct review link, never 'search for us on Google'. Every extra step loses people. A QR code on an invoice or a texted link works best.
5. 5
   Never buy or fake reviews

   Bought, incentivized, or fake reviews violate Google's policy and can get your profile suspended. Only ever ask real customers for honest feedback — that's the only durable way.
6. 6
   What matters most on THIS platform

   Make the on-the-spot ask part of finishing every job: while you're still there and the customer is happy, hand them the QR card or send the text. Striking while the moment is warm converts dramatically better than asking days later.