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Add clear contact information and a business address to your site

20-30 min Impact: medium Effort: low ✓ Manual completion

Clear contact information and a real business address on your site is both a basic trust signal for visitors and often a legal requirement depending on your business type and jurisdiction, confirming you are a real, locatable, accountable entity.

Beyond trust, many jurisdictions and platforms have specific legal requirements for businesses to disclose contact information, and this overlaps directly with foundational SEO and Legacy Ring work around your Contact page.

The full picture

Clear contact information and a genuine business address address both practical trust-building and, in many jurisdictions, actual legal requirements for business transparency — visitors and customers generally view businesses providing genuine, verifiable contact information as more legitimate and trustworthy than those that appear to be hiding behind anonymity.

Beyond the trust dimension, various jurisdictions and specific business types carry genuine legal requirements for business transparency, including accurate contact information disclosure — depending on your specific business type and location, this may represent genuine legal compliance rather than simply a trust-building best practice.

This information also serves genuine practical purposes beyond both trust and compliance — providing customers, partners, and other legitimate parties with clear ways to actually reach you for support, business inquiries, or other legitimate purposes, reducing friction and building the kind of accessible, trustworthy relationship that supports genuine business relationships.

The genuine completeness this deserves includes not just a bare email address, but ideally a physical business address where legally required or appropriate, phone contact where genuinely available, and clear indication of your actual business hours or response time expectations — comprehensive, genuine transparency here reinforces the trust and compliance value this mission is meant to provide.

How to do it

  1. 1
    Publish a real business address
    Physical address, even if not a customer-facing storefront.
  2. 2
    Include a real, working phone number and email
    Genuinely monitored contact methods, not decorative.
  3. 3
    Check jurisdiction-specific requirements
    Some business types or locations have specific legally required disclosures beyond general contact info.

Common mistakes

How you will know it is done

Clear, real contact information and business address are published and meet any jurisdiction-specific requirements.

Track this in your hive

The Security Ring turns this into a real, permanent mission — mark it complete once you have genuinely done it.

Open this mission in H.I.V.E. →