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Add product or service attributes (e.g. "wheelchair accessible")

10 minutes. Impact: medium Effort: low

Attributes are the specific tags on your profile — 'wheelchair accessible', 'free Wi-Fi', 'women-owned', 'offers free estimates'. You set the ones that truly apply to you.

Attributes both inform customers and feed Google's filters — people increasingly search or filter by them, and accurate attributes get you into those results. They're a quick win most businesses ignore.

The full picture

Product and service attributes, such as accessibility features or other specific business characteristics, provide granular, specific information that helps your listing surface for increasingly specific, filtered searches — customers searching with particular requirements or preferences can find your business precisely because you've explicitly indicated relevant attributes.

This represents genuine value both for search visibility and for setting accurate expectations — a customer with specific accessibility needs, for instance, benefits directly from knowing this information before visiting, while your business benefits from appearing in searches specifically filtered for this relevant attribute.

The genuine accuracy this requires deserves honest, careful attention — only indicating attributes that genuinely, accurately apply to your actual business prevents the customer disappointment and trust erosion that would result from inaccurately claimed attributes not actually reflecting the real customer experience.

This granular detail work represents the kind of comprehensive thoroughness that distinguishes genuinely well-optimized profiles from more minimal, basic listings — systematically reviewing and completing every genuinely applicable attribute extracts additional value from this platform's full available functionality beyond the more commonly addressed basic information.

How to do it

  1. 1
    Open the attributes section
    In your profile editor, find 'Attributes' (sometimes under 'From the business' or 'More'). The available list depends on your category.
  2. 2
    Check every attribute that genuinely applies
    Accessibility, amenities, service options, identity attributes ('veteran-owned', 'women-owned') — turn on the true ones. They show on your listing and in Google's filters.
  3. 3
    Highlight the ones customers care about
    For a service business, 'offers free estimates', 'online appointments', and accessibility tend to matter most. Make sure those are set if true.
  4. 4
    Revisit when things change
    If you add a service option or amenity later, update attributes so they stay accurate.

Common mistakes

How you'll know it's done

Every attribute that genuinely applies to you is set, including the ones your customers filter and search for.

Tools that help

Track this in your hive

H.I.V.E. turns this into a real mission — tracked, checked off, part of your site's overall visibility score.

Run this mission in H.I.V.E. →